Employment History

LPGA - Daytona Beach, FL, 2005 - Present

IT Intern > Network Operations Coordinator > IT Operations Manager > Director, IT Operations

As coordinator, managed tactical break/fix issues from servers to cell phones to laptops
As Ops Manager, oversee helpdesk and day to day department operations, manage event scoring and technical elements of broadcast (TV) as well as manage larger scope projects
As Director, oversee business analysis, project management and interface with development team
Oversee company systems, projects, manage 3rd party vendors and most directly manage the overall IT experience at LPGA

Cunningham Field & Research Services - Ormond Beach, FL, 1999 - 2003

Systems Administrator

Managed day to day IT operations: servers, storage, network, voice
Deployed nationwide frame-relay network to 50+ satellite locations, later migrated to IPSec VPN
Managed all aspects of implementation for in-house 40-seat outbound call center
Developed multiple line of business client/server & web apps

MegsInet / CoreComm - Chicago, IL, 1999

Network Operations Center Technician

Worked in the NOC for this RBOC / ISP
Managed NT 3.51 & 4.0 servers for web hosting customers & internal company employees
Assisted with datacenter management and consolidation of company assets post-merger
Provisioned and supported T1 & ISDN dedicated access customers

Areas of Interest

The following are areas where I have substantial experience: