Employment History
IT Intern > Network Operations Coordinator > IT Operations Manager > Director, IT Operations |
- As coordinator, managed tactical break/fix issues from servers to cell phones to laptops
- As Ops Manager, oversee helpdesk and day to day department operations, manage event scoring and technical elements of broadcast (TV) as well as manage larger scope projects
- As Director, oversee business analysis, project management and interface with development team
- Oversee company systems, projects, manage 3rd party vendors and most directly manage the overall IT experience at LPGA
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Systems Administrator |
- Managed day to day IT operations: servers, storage, network, voice
- Deployed nationwide frame-relay network to 50+ satellite locations, later migrated to IPSec VPN
- Managed all aspects of implementation for in-house 40-seat outbound call center
- Developed multiple line of business client/server & web apps
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Network Operations Center Technician |
- Worked in the NOC for this RBOC / ISP
- Managed NT 3.51 & 4.0 servers for web hosting customers & internal company employees
- Assisted with datacenter management and consolidation of company assets post-merger
- Provisioned and supported T1 & ISDN dedicated access customers
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Areas of Interest
The following are areas where I have substantial experience:
- Access Control & CCTV
- Amazon Web Services
- ASP / SQL / VBScript
- Backup & Recovery / Disaster Recovery
- Business Continuity
- Cisco Call Manager & Unity Connection
- Datacenter Management
- Event Technology Services
- Facilities Management
- Helpdesk management
- IP Networking
- Network Management
- Storage Networking (FC / iSCSI)
- Telecom management
- Wireless networking
- VMware
Certifications
- AirWatch Enterprise Mobility Associate
- Amazon Web Services Certified Solutions Architect
- Cisco Certified Network Associate
- CompTIA Network+
- CompTIA Linux+
- Microsoft Certified Systems Engineer + Internet
- Microsoft Certified Professional + Site Building
- Panduit Structured Cabling Installer
- SonicWALL Certificed Security Administrator
- VMware Certified Professional 3.5
- VMware Certified Professional - Data Center Virtualization (5.5)
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